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Tricks of the Trade
| Here's a great tip about cleaning up e-mail
before you forward it:
Highlight the e-mail’s text and paste it into
a new document
If this sounds like too much work,
* * * * * Marilyn
Strong, The Strong Communication Group Inc.
My favourite is, "Tell me who you think our clients [customers] are?" This tells me if they've done some homework about our business, if they've
thought about who our clients are and why our clients chose us. If i can get anything other than a blank look, I continue the conversation
with "Why do you think they use our services?" If I get a blank look, I tell them " That's Ok, Tell me a bit about
yourself." The interview is over in 5 minutes. |
Deb Nyberg, Webmistress
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